Facility Policies
Damage Deposit
A damage deposit of $200 will be required for reservations at the following facilities.
-Downtown Civic center
*Auditorium
*Waterwall
-Pitman Theater
-210 At The Tracks
-5th Street Market
-Mort Glosser Amphitheater
A damage deposit is collected in the event damage is done to the property during an event. This will include but not limited to: walls, floors, ceilings, doors, chairs, tables and other property/furnishings inside the facility.
If no damages are reported after the event the card issued to us will not be charged. If cash or check was issued as a form of payment for the damage deposit a check will be refunded. *Please allow 3 weeks for checks to process*
Policies & Procedures
Payments
Refunds
Refunds will be issued on the following scale:
Facility Set-up & Decorations
Security
Noise
Animals
Tobacco Use
A damage deposit of $200 will be required for reservations at the following facilities.
-Downtown Civic center
*Auditorium
*Waterwall
-Pitman Theater
-210 At The Tracks
-5th Street Market
-Mort Glosser Amphitheater
A damage deposit is collected in the event damage is done to the property during an event. This will include but not limited to: walls, floors, ceilings, doors, chairs, tables and other property/furnishings inside the facility.
- Need for excessive cleaning
- Excessive kitchen appliance repairs
- Damage to the walls made by tape, tacks or writing
- Other damages will be charged according to the cost necessary to repair.
If no damages are reported after the event the card issued to us will not be charged. If cash or check was issued as a form of payment for the damage deposit a check will be refunded. *Please allow 3 weeks for checks to process*
Policies & Procedures
Payments
- To secure any requested date 90+ days in advance a credit card must be placed on file for the $200 damage deposit. If no card can be provided, 100% of the damage deposit will be due by cash or check at the time of the reservation.
- The full balance of the rental cost must be paid in full 90 days prior to the event date.
- Requests for a date, 90 days from the event or less, must be paid in full including the security/damage deposit at time of reservation.
- Any request for a date, 7 days from event or less, will be considered on a case by case basis and dependent on availability of staff. If approved, fees must be paid in full at the time of approval/booking.
Refunds
Refunds will be issued on the following scale:
- Cancellations at least 90 days from event will receive a 100% refund
- Cancellations at least 30 days from the event will receive a 50% refund or a full household credit to be used within one year of when the credit is issued.
- Cancellations less than 30 days from event will not receive a refund
Facility Set-up & Decorations
- Parks and Recreation will set up the initial layout of tables, chairs, and trash receptacles
- No nails, staples, duct/scotch tape, command strips, or other fastening devices are to be attached to any walls, floors, or ceiling. Only painters masking tape can be used on walls, All tape must be removed immediately after use. If any adhesive from the tape sticks to the surface, a charge will be assessed to remove it.
- Helium balloons in the Community Center multi-purpose room must have at least an 8 foot string attached to them. All other facilities require a 12 foot string. All balloons must be removed at the conclusion of the event.
- NO GLITTER or CONFETTI can be used at any time. Curling ribbon can be used as a replacement but must be removed by party.
- Party must provide their own ladders and equipment needed for decorating the facility.
- NO BOUNCE HOUSES ARE ALLOWED INSIDE OF ANY OF THE FACILITIES
Security
- Security is required for rentals after 6pm.
- SECURITY IS REQUIRED FOR ALL EVENTS WHERE ALCOHOL IS PRESENT.
- Security will also be required for any event where the majority of attendees are between 13 & 18 years old.
- The fee is $25 per hour per officer with a 3 hour minimum. Security must be present when the event starts and is required to stay until the guests have exited the parking lot.
- Gadsden Parks and Recreation staff reserves the right to assign the number of officers needed to manage an event.
- Security must be an authorized sworn law enforcement officer.
- Security will be coordinated by the City of Gadsden. Payment will be made at the time of the event.
Noise
- Music cannot interfere with another event taking place at the same time.
- Excessive noise that directly disrupts another group will not be tolerated.
- Gadsden Parks and Recreation staff have the right to request the client adjust the volume levels.
- Failure to comply with the noise regulations may cause a shutdown of the event by the Gadsden Parks and Recreation staff and no refund will be issued.
Animals
- No animals, with the exception of trained service animals are allowed indoors without written permission from.
Tobacco Use
- Tobacco use is not permitted within 20 feet of the entrance.
- Vaping and electronic cigarettes are also prohibited inside all of the facilities.